Knowledge Based Collaboration Webs
نویسندگان
چکیده
Motivation: A well known car company issued recalls in three successive years for the same design flaw. In another company, a production engineer fixed a problem in one model year, only to have the fix removed in the next year, because nobody understood why the fix had been installed. US Intelligence agencies have overlooked the signs of emerging crises because analysts in different areas didn’t know about one another’s work. In all these case, organizations functioned poorly because information wasn’t made available to those who could use it. We believe that a well-structured collaborative infrastucture that understands the interests, roles and capabilities of the participants in the organization could make sure that information reached those who can best exploit it.
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